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Within 14 days of receipt of your order you may return some or all of your order for the following reasons: defective discs, item did not match what you ordered, item is unopened and you changed your mind about ordering it. Unless the disc is damaged or defective, all returns must be unopened and in their original packaging. Please note our 14 day return limit as well so we encourage you to check the contents of your order at your earliest convenience to make sure everything is satisfactory (in our experience it almost always is!).